Release of Liability Disclosure

Just Lawn Care, LLC (JLC) uses safety deflectors on our mowers to minimize the possibility of any debris from damaging you or your property. JLC also does their best to check for debris and other objects that may cause or be damaged before each service. However, JLC is not responsible financially or otherwise for any repairs or damage (personnel or property) for items (man-made or natural) that we were not aware of, including items that were not removed beforehand by the customer.
 
The customer agrees it is their responsibility to ensure that the service area is cleared of debris or other objects prior to JLC rendering services. These items may include, but not be limited to; any object(s) partially or completely exposed such as; hoses, toys, ornaments, decorations, irrigation systems, invisible dog fences, pipes, metal, rocks and/or sticks. This also includes but not limited to unmarked or shallow wires, pipes, or cables such as internet providers, utility companies, telephone, irrigation systems, landscaping lighting systems, regardless if provided by a secondary source or not.
 
Turf that is planted or grown too close / touching any object such as a mailbox, fence post, siding or any other structure, may be accidentally damaged when trimming or cutting. It is the customers responsibility to ensure all turf is at least 6” back from the area that it’s touching, or adding a layer of protection to the surface area of the object. In JLC’s sole determination we may avoid trimming those areas described to avoid possible damage. If so, the customer agrees that JLC may leave those areas uncut and must claim that the services have been completed.
 
 

Lawn Mowing Service Disclaimers

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• Just Lawn Care customers have the option to request for us to SKIP the weekly cut by replying to the email notification OR submitting a ticket from within our Client Portal (24 hour notice is needed to process a skip request). Since skipping usually leads to excessive turf overgrowth, requesting a SKIP voids all Just Lawn Care quality guarantees for the next cut. Just Lawn Care reserves the right to cancel agreements for accounts who SKIP their mowing service more than 4 times in one year.

 

• If our crews arrive and the work has already been completed by someone else, or you turn them away, we reserve the right to still charge for the service due to costs involved with traveling to the site.

 

• The equipment used on your lawn is determined and quoted by our expert landscapers, therefore for any request for customized equipment usage on a property it will be quoted separately and must be requested at least 24 hours prior to service for approval of a new customized bill rate. 

 

• We do not bag/remove grass clippings from the property. Our machines are equipped with "Mulching Blades" which are designed to chop the clippings into fine pieces and redistribute back into the lawn as a natural fertilizer. Due to the high costs involved with dump fees, Just Lawn Care can remove the clippings upon request starting at an additional charge.

 

• Please remove pet waste from the yard before your scheduled service. We reserve the right to skip the service, and still charge, if your lawn technician determines there is too much pet waste on the property. 

 

• Just Lawn Care is not responsible for turf damage caused by our equipment due to the lawn being too wet at the time of service. If the customer feels the lawn is too wet to cut they have the right to request it to be skipped and we'll be back during the next round/rotation. If our mowers create any mud stains/ruts due to the lawn being wet your crew leader will apply seed to the area at the end of the service to promote new growth. 99% of mud stains/ruts are superficial and the areas will come back quickly, usually after the next rain. Please note that we need at least 24 hours notice to process a skip request.

 

• Just Lawn Care reserves the right to double charge if the property is overgrown and we are forced to double/triple cut the turf. Most of the time the need to double charge is only enforced during the first service for new customers, or if the lawn was skipped in previous weeks.

 
Question: When will I be charged a double cut?
Answer:
        Situation 1: Excessive Rain
If there is excessive rain and you’re missed in the rotation for the week and we are not able to service the property until your next service week. You will be charged a double cut price due to (2) weeks of growth, taking more time on the property & possible bagging and grass dumping.
 
        Situation 2: Heat Wave/Drought     
During a New York State issued Heat Wave Advisory it’s important we stay off the lawn with heavy machines while the lawn is trying to recover from the heat and/or potential drought. While your grass is still growing during this time, it's best we stay off it and it remains watered. Completing a lawn service during a Heat Wave will end up doing more harm than good to your property. A double cut charge will be in place due to (2) weeks of growth, taking more time on the property & possible bagging and grass dumping.
 
Question: How often do you skip properties?
Answer: Based on our data gathered, you should only experience a handful of skips throughout the growing season. As every season is different, it’s subject to change.
 

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